We acknowledge the fact that privacy is no laughing matter and respect any fears you may have regarding the confidentiality of your personal information, therefore we are providing you with our privacy and non-disclosure policy to ensure we fulfill our goal of providing the best and highest quality services. We are very careful when it comes to the matter of confidentiality on the Internet and are committed to protecting the privacy of others. Our privacy policy informs our users of the approach used when collecting, using, and posting our users' data while using our website. This privacy policy applies to any visitor or user (hereinafter referred to as "you") of any of the pages of the website


Sharing information


  • We do not sell or share any personal information with any other third party without your consent. We may occasionally need to share information in order to investigate, prevent, or take the necessary actions in the event of illegal activities or if we suspect fraud or any matters that may pose a potential physical or legal threat to any individual.
  • We may also allow those who provide Wafaa with services access to the personal details of users in order to provide Wafaa with their services.
  • If you engage in any engagements or activities that remove you from our website, this privacy policy does not apply to the actions of any third party and Wafas has no control over the privacy policy of any such website.
  • Please read this privacy and non-disclosure policy, as well as our terms and conditions of use, to learn more about the ways in which we use and protect your personal information.


Information we keep a record of


Your personal information is electronically registered in order for us to provide you with an easy, safe, highly efficient and transparent service. Therefore, we only require personal information we deem necessary to carry out your electronic transactions (lending, re-lending, or any other related transaction).

Here are examples of some of the information we may request:


First: Information needed to create a Wafaa account (your lending account) -

Your name, user name, gender, age, country, city, and e-mail. The information we collect not only includes texts, but may also include sounds, videos, caricatures, or anything else you may send us.


Second: Information related to financial transactions required by  financial electronic approval parties-

This includes the highly accredited parties, such as Paypal, the British bank, HSBC, or the bank you usually deal with. You enter your details into their website, not Wafaa's website. This information includes your credit card and bank account details, such as the name appearing on your credit card, pin number, credit card number, and expiry date. This information is encoded and transformed into symbos before being securely sent through the Internet.





The manner in which we operate and our procedures protect your personal information from being lost, stolen, or exposed to unauthorized individuals. We are able to do so by using the latest encoding technology, Bit-128, "protective programs", and through SSL. We treat our data as property we must protect from loss or exposure to unauthorized individuals.

We use a number of different protective techniques to protect such data from being disclosed to unauthorized individuals, whether in or out of the organization. However, there is no such thing as the "perfect protection" on the Internet.


Changing the privacy policy


We reserve the right to change this policy when necessary. All changes that will be made will be announced on this policy page. You can stay informed about any changes made by updating the "publishing date and number" appearing at the top of the page. Please review and follow up on this policy page routinely to find out about any changes made to it's clauses. This privacy policy has been changed and posted in the website on September 18, 2010.


Messages and Correspondences


  • We communicate through e-mails to directly answer your inquiries and deal with any issues you may e-mail us about in order for us to continue improving the quality of our services on our website and continue capacity building.
  • By creating a Wafaa a count, you are agreeing to receive e-mails that indicate the efficiency if your account (for example, confirmation of loans you have made, receipts for donations made, e-mails informaing you of repayments you have received, updates on your credit balance in your Wafaa account, confirmation of mailing address, password change, or questions and comments to customer services regarding your account activities.
  • You will automatically receive e-mails with the latest updates on your loans, which will be sent by our field partner though our website. Wafaa will not, under any circumstance, give your e-mail address to our partners. These e-mails will be sent through the web system without giving your e-mail address to a third party. You have the option of not receiving these e-mails. If you wish to do so, all you need to do is choose the option on our website or send an e-mail requesting so to
  • You can also automatically receive e-mails with the latest Wafaa news. The period between each of these newsletters may vary, but will not exceed a monthly basis. You may also choose not to receive the newsletter e-mails by choosing the option on our website or by sending an e-mail requesting so to
  • If you choose to, then the newsletter (published by Wafaa monthly regarding micro finance and micro credit) will be sent to your e-mail address.


Accessing your personal information:


We allow our users to access their personal information and edit any contact information by going to their profile page.

We can also provide our users, at their request, with their account information (such as their user name or password), which we keep a record of, as well as their lending details (such as the dates of transactions, the number of lenders participating in a certain loan, repayments, etc.), as well as the financial information we register in their records.

Our users may access such information by sending an e-mail to request it to

Wafaa will not expose your lending activities to any third party without your consent.

Wafaa reserves the right to record or post any lending activity on our website, as well as post the general location our lenders are from.


Important note


Minors (those below the age of 13) are not qualified to use the Wafaa website ( without supervision. We also ask that minors do not enter any personal information. If you are below the age of 13, you may only use the website under the supervision of your parents or guardian. Wafaa also advises parents not to post or allow others to post any personal information for those under the age of 13.




Your concerns about the privacy of your personal information are important to us. We hope this policy helps you decide to share your personal information with us.

If you have any questions or comments about this policy, kindly e-mail them to us at With your help and advice, we can better serve you.